Configuring Apple Mail to Access Email for Your Media Temple Server

When setting up your email account in Apple Mail, you may encounter an Unverified SSL Certificate warning. This is a common issue that can be easily resolved by following these steps.

First, make sure that Password is selected from the dropdown menu when prompted during the authentication process. The encryption used is safe and secure, so you can safely select 'Connect' to continue. To avoid seeing this message in the future, add the existing certificate to your trust settings.

Note that the Grid does not allow you to install your own SSL Certificate on email accounts. If you do not have a self-signed certificate installed, you may encounter an Unverified SSL Certificate warning when connecting with SSL.

To access your email account using Apple Mail, follow these steps:

1. Make sure you have the following information handy:

* Your version of Apple Mail (this guide is primarily for Mail version 10.2 on Sierra)

* Your Media Temple server login credentials

2. Open Apple Mail and select 'Preferences' from the menu bar.

3. Click on 'Accounts' and then click on the '+' button to add a new account.

4. Select 'IMAP' as your account type and enter your email address, password, and server information.

5. Make sure that Password is selected from the dropdown menu when prompted during the authentication process.

If you are using an older version of Apple Mail released prior to Sierra, additional steps may be required. For more information on setting up a POP/IMAP email account, please read this article: 'link to Creating a POP/IMAP email account'.

What is an 'Access Domain'?

The email access domain is completely independent of the web access domain and will look something like this: `. Your email address will also be unique to your specific Grid. The 'xxxx-xxxx' string will be a series of randomized letters.

By following these steps, you should be able to configure your Apple Mail application to access your email account on your Media Temple server without encountering any issues with Unverified SSL Certificate warnings.

Additional Resources

For more information on setting up your email account or troubleshooting common issues, please refer to the following articles:

* What is an 'Access Domain'?

* Creating a POP/IMAP email account

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